A subscription payment is refunded when you ask within 14 days.
Last updated on October 6, 2026.
Paddle, the reseller of every order, processes each refund.
Refund requests go to the seller below.
- Seller
- Paidwen
- [email protected]
You ask within 14 days of the payment.
Write to the seller's email, or reply to the receipt that Paddle sent you, within 14 days of the payment. Give the email address of your account and the date of the payment.
Paddle returns the payment to the card that paid it.
Paddle refunds the whole payment to the payment method that paid it.
A payment older than 14 days is not refunded.
After 14 days, a payment is not refunded, except where the law requires it. You can cancel at any time in Settings, then Plan, and your plan stays active until the end of the period you paid for.